Shipping and Delivery

Shipping & Delivery Policy

We are committed to processing and delivering your wholesale orders efficiently and securely.

Order Processing

  • Orders are processed after successful payment confirmation.
  • Processing time may take 1–3 business days, depending on order volume and product availability.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Policy

  • We ship orders through trusted courier and logistics partners.
  • Shipping charges, if applicable, will be calculated at checkout or informed before dispatch.
  • Once your order is shipped, tracking details will be shared with the customer.
  • Delivery timelines may vary depending on the destination, courier service, and local conditions.

Delivery Time

  • Standard delivery usually takes 5–7 business days after dispatch.
  • Remote or non-serviceable areas may require additional delivery time.
  • Delays caused by weather conditions, transportation issues, strikes, or unforeseen circumstances may occur.

Important Notes

  • Please ensure that the shipping address and contact details are accurate while placing the order.
  • We are not responsible for delays caused by incorrect address or unreachable contact numbers.
  • If the package appears damaged at the time of delivery, please record a video and notify us immediately.
  • Delivery confirmation from the courier partner will be considered proof of successful delivery.

Failed Delivery Attempts

  • If the customer is unavailable at the time of delivery, the courier may reattempt delivery based on their policy.
  • If the order is returned due to failed delivery attempts or incorrect address, re-shipping charges may apply.